Fletcher & Blackwood Terms and Conditions
Terms & Conditions — Fletcher & Blackwood
1. Applicability These Terms & Conditions apply to all offers, orders and agreements made through the Fletcher & Blackwood website. By placing an order through our website, you confirm that you have read, understood and agreed to these terms.
2. Product Information We do our utmost to ensure that all product descriptions, images and information displayed on our website are accurate and up to date. However, typographical errors, inaccuracies or minor variations may occur. Fletcher & Blackwood reserves the right to correct such errors at any time without prior notice. Product images are for illustrative purposes and may differ slightly from the actual product.
3. Orders & Payment All orders placed through our website are subject to availability and acceptance. Orders will only be processed once full payment has been received and confirmed. Available payment methods may vary depending on the customer's location. Customers are responsible for selecting a payment method compatible with their region.
4. Order Processing & Delivery We strive to process and deliver orders as efficiently as possible.
- Processing time: 1 to 3 business days
- Estimated shipping time: 3 to 7 business days depending on the delivery location
Orders are shipped directly from our international logistics partners to ensure efficient delivery. Please note that delivery timeframes are estimates and may vary due to circumstances beyond our control, such as customs procedures, carrier delays or seasonal high demand.
5. Returns & Cancellations All return requests and their conditions are handled in accordance with our Returns & Refunds Policy. We recommend that customers review this policy carefully before placing an order.
6. Liability Fletcher & Blackwood is not responsible for packages that have been confirmed as delivered according to the carrier's tracking information. Customers are responsible for ensuring that the shipping address provided at the time of purchase is correct. If an incorrect address has been entered, please contact us within 24 hours of placing your order so that we can attempt to correct it before shipment.
7. Intellectual Property All content displayed on this website, including but not limited to:
- Texts
- Images
- Graphics
- Logos
- Brand elements
is the intellectual property of Fletcher & Blackwood and may not be copied, reproduced, distributed or used without prior written authorisation.
8. Complaints Procedure If you have a complaint about our products or services, please contact us by email at: 📧info@FletcherBlackwood.co.uk
We are committed to responding to all enquiries within 5 business days and will do our utmost to resolve any issues promptly and fairly.
9. Applicable Law These Terms & Conditions are governed by and interpreted in accordance with applicable international consumer and e-commerce regulations. Any dispute arising from the use of our website or services will be resolved in accordance with the applicable legal framework.
10. Changes to These Terms Fletcher & Blackwood reserves the right to update or modify these Terms & Conditions at any time. Customers are advised to review this page periodically to stay informed of any changes.