Fletcher & Blackwood Privacy Policy

 

Privacy Policy — Fletcher & Blackwood

This Privacy Policy applies to the services of Fletcher & Blackwood. We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data provided through our website is handled with care, security and confidentiality.

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect When you place an order, create an account or interact with our website, we may collect certain personal information, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Website activity and browsing behaviour

This information allows us to manage our store efficiently and provide you with a smooth shopping experience.

2. How We Use Your Information The information we collect may be used for the following purposes:

  • Processing and delivering your orders
  • Providing customer care and support
  • Sending order confirmations and important updates
  • Improving our website, products and services
  • Preventing fraud and ensuring secure transactions
  • Communicating relevant updates or promotions (where applicable)

3. Sharing Information with Third Parties We only share your personal information with trusted third parties where necessary to provide our services or where required by law. These third parties may include:

  • Payment providers for secure transaction processing
  • Shipping and logistics partners responsible for delivering your order
  • Technology providers supporting our website infrastructure

All third parties are required to handle your information securely and in accordance with applicable privacy regulations.

4. Data Retention Your personal data will not be retained for longer than necessary for the purposes described in this policy, unless a longer retention period is required by law.

5. Cookies Our website uses cookies and similar technologies to improve site functionality, analyse visitor behaviour and support marketing activities. You can manage or disable cookies at any time through your browser settings.

6. Your Rights You have the right to:

  • Request access to the personal data we hold about you
  • Request the correction of incorrect or incomplete information
  • Request the deletion of your personal data
  • Object to the processing of your personal data
  • Request data portability where applicable

To exercise these rights, please contact us using the information below.

7. Contact Information If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at:

Fletcher & Blackwood 📧 info@FletcherBlackwood.co.uk

8. Updates to This Privacy Policy Fletcher & Blackwood reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page to keep customers informed about how their information is protected.